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Internships and Work Experience

Work experience: Cambridge

We are pleased to announce eight placements for Year 12 and 13 students, which will take place between 2 and 6 July 2018.

This is an ideal opportunity to find out how an international publishing house works, whether you are interested in working for us straight after school (through an apprenticeship), after university (through the Graduate Programme), or later in your career.

Most of the placements are based at our main office, University Printing House, Shaftesbury Road. The Bookshop placement is based at 1 Trinity Street, with occasional sessions at the University Printing House.

Applications are now closed.


The Press Bookshop is unique; owned and operated by Cambridge University Press it is the only official bookshop and showroom the Press has in the world. Dedicated to selling Cambridge University Press products, it occupies the oldest bookshop site in the country, where books have been continuously sold since 1581.

You will have lots of interaction with the public and a large team of colleagues. You’ll need to be friendly and confident, listening to customer questions and finding out the answers from your colleagues. You’ll learn a lot about what goes on behind the scenes of a bookshop, including essential day-to-day finances. Tasks may include:

  • Helping with a wide range of customer queries
  • Marketing
  • Database work
  • Pricing stock
  • Assisting with deliveries
  • Cashing up at the end of the day

This placement is ideal if you would like to work in a retail or sales environment, if you have good customer service skills, good standard of literacy and numeracy and basic computer skills. 


The Communications team looks after external and internal communications to ensure that all of the people we work with, including colleagues, customers, students, teachers and the media, stay up to date with our news and developments. 

You will be part of a busy team which is involved with activities across the entire organisation. You will help produce clear messages about often complex topics, to ensure accurate and clear communication across our business. Tasks may include:

  • Writing news stories and press releases to send to the media
  • Writing tweets to use on our social media accounts
  • Researching and selecting photos
  • Attending team and project meetings

This placement would be suited to anyone with an interest in writing who would like to learn more about communications, the media and publishing.

Customer Services

Customer Services is a large, friendly and busy department. This placement is based in the Journals team, who deal with companies, institutes and individuals who wish to buy or enquire about our Journals. They process customer orders and handle customer queries received by email, telephone or fax.

Working in this team, you will gain a fantastic overview of how the whole organisation works, as well as our many international customer networks. Tasks may include:

  • Processing orders and credits
  • Helping to resolve product queries
  • Checking and distributing reports

This placement is ideal for anyone with excellent communication skills, good IT skills and a genuine interest in helping people.


The Design team in English Language Teaching is responsible for the concept design of all our product and marketing materials, for both print and digital platforms. We create designs for all markets around the world and work on content for students learning English from the age of 3 up to adult learners. We work closely with many different teams in the department such as editorial, marketing and production, as well as working with external designers and illustrators. Tasks may include: 

  • Researching current design and illustration trends in our key markets
  • Attending design meetings and being able to give your own opinions and ideas on concept designs
  • Working on creative briefs with members of the team and coming up with your own designs for current projects
  • Developing mood boards to support the design work

This placement will be ideal for you if you are interested in Art and Design and would like to learn more about the creative roles that are available within the Publishing industry. Candidates with beginner knowledge of design software (including Indesign, Photoshop and Illustrator) would be desirable but not essential.

Facilities Management

The Facilities Management team ensures the safe and smooth running of the Cambridge sites, including the Pitt Building and the Bookshop.

The placement is hands-on, providing an overview of the wide variety of functions, including electrics and maintenance; environmental management; Health and Safety; Postroom. Tasks may include:

  • Assisting the Health and Safety team; hands-on activities and carrying out risk assessments
  • Working in plant rooms and other areas around the site
  • Helping to collect and deliver mail from offices around the site
  • Shadowing the Press’s electrician, if this is of interest to the successful candidate

This placement will be ideal for you if you have good interpersonal skills, enjoy solving problems and are not afraid of walking!


Working closely with the Sales and Production departments, the End User marketing teams promote print, eBooks and journals to our end customers (students, lecturers, academic researchers, practitioners and general readers) worldwide. This is achieved through a range of activities, including: email marketing, social media, exposure at key conferences, print and digital advertising. 

This placement will give an insight into global marketing campaigns, and experience in the use of digital marketing. You will be working predominantly on Social Science books and journals, including Economics, Business and Management and Sociology (prior knowledge of these subjects is not required). Tasks may include:

  • Social media (Hootsuite, scheduling book announcements and reviews, content creation)
  • Uploading author blog posts
  • Processing review coverage, preparing press releases
  • Setting up Google AdWords
  • Updating the Cambridge websites
  • Research projects
  • Helping with conference preparation

This placement will be ideal for someone who would like to learn how a Marketing Executive works on a global scale. You will be confident and creative, with a keen eye for detail, interested in marketing and publicity, as well as the publishing industry in general.


The Procurement team’s scope is to ensure that the Press manages risk in its business from a supplier perspective through good contracts and appropriate checks on suppliers. We have to ensure that the Press gets value for money for all of its external spend. The team do this in a number of ways including negotiating new deals and contracts, and seeking out the best partners for the future who can give us the best balance of cost and service. 

The placement is ideal for anyone who wishes to work in a commercial environment - it will give you a glimpse into the world of business, the impact things have on financial performance and how procurement influences the shape of a business. Tasks may include: 

  • Undertaking internet research into some products and services
  • Making changes to the Procurement intranet site and Management Information System 
  • Shadowing a Global Procurement Manager in negotiations and/or stakeholder engagements

This placement will be ideal for you if you are articulate and confident with good IT skills, are adept at using the Internet and have a curious mind.

Projects Office

The Projects Office is a central project management function within the Press. We are a team of around 25 and our purpose is to work with all parts of the organisation to govern and deliver business and technology projects. 

The placement is a great opportunity for any student looking to gain an insight into the role of a project manager and the operation of a Projects Office department. You will experience a week in the life of a project, and you’ll be given your own project to manage from start to finish. Tasks may include:

  • researching, planning, budgeting
  • portfolio analysis
  • assisting with general project planning activities
  • helping organise meetings and workshops

This placement will be ideal for you if you are confident, flexible, driven and organised. It will help if you have some familiarity with Microsoft software such as Word, Excel and PowerPoint.

Internships: Cambridge and New York

We occasionally have openings for internships in our Cambridge and New York offices, which offer opportunities for people looking to begin their careers in publishing. Interns gain insights into the operations of a global publishing house, as well as valuable contacts and hands-on experience, which can be instrumental in gaining employment. Our internships are paid and usually take place in the summer.

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