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Pre-Orders

Information on pre-orders and temporarily unavailable titles.

WHAT IS A PRE-ORDER TITLE?

This is a title which is not yet published. The title can be ordered and will be despatched as soon as it is published.

WHAT IS A TEMPORARILY UNAVAILABLE TITLE?

This is a title which has been published, but is temporarily out of stock. The title can be ordered and will be despatched when the stock has been replenished.  

CAN I ORDER A TITLE WHICH IS NOT YET PUBLISHED?

Yes, please add the item(s) to your basket and proceed to checkout. Your order will be recorded and a confirmation email will be sent to you. When the title is published, your credit or debit card will be charged and the order will be despatched. 

CAN I ORDER A TITLE WHICH IS TEMPORARILY UNAVAILABLE?

Yes, please add the item(s) to your basket and proceed to checkout. Your order will be recorded and a confirmation email will be sent to you. When the title(s) becomes available, your credit or debit card will be charged and the order will be despatched. 

HOW CAN I VIEW MY ORDERS WHICH HAVE NOT BEEN SUPPLIED?

Click on ‘My account’ and select ‘View orders’. Your order, which has been placed online but has not yet been supplied, will be listed, under the heading ‘Open orders’. 

I HAVE PREORDERED A TITLE, HOW CAN I CANCEL THIS ORDER?

Click on ‘My account’ and select ‘View orders’. Your order, which has been placed online but has not yet been supplied, will be listed, under the heading ‘Open orders’. Click on the order to view in detail. Select the ‘Cancel’ icon which is alongside the order details. Your order will then be cancelled. You will receive an email to confirm the cancellation. If you have any problems cancelling an order, please contact Customer Services.

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