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Mastering Communication with Seriously Ill Patients
Balancing Honesty with Empathy and Hope

£45.99

  • Date Published: April 2009
  • availability: Available
  • format: Paperback
  • isbn: 9780521706186
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About the Authors
  • Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout.

    • Step by step roadmaps through the most common difficult conversations
    • Example conversations allow readers to see how conversational tools are used
    • Common pitfalls to avoid enables reader to avoid conversational traps
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    Reviews & endorsements

    'This useful step-by-step guide tailors the message of developing good communication to some of the most difficult conversations a physician will ever have.' Doody's Notes

    Customer reviews

    14th May 2014 by Haseebsg29

    this is very good site for education..and great effort i like it very much

    Review was not posted due to profanity

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    Product details

    • Date Published: April 2009
    • format: Paperback
    • isbn: 9780521706186
    • length: 170 pages
    • dimensions: 224 x 150 x 13 mm
    • weight: 0.27kg
    • contains: 19 tables
    • availability: Available
  • Table of Contents

    1. Taking your skills to the next level
    2. Getting a good start
    3. Talking about serious news
    4. Making treatment decisions
    5. Discussing prognosis
    6. Between the big events
    7. Conducting a family conference
    8. Dealing with conflicts
    9. Transitions to end of life care
    10. Talking about dying
    11. Cultivating your skills.

  • Authors

    Anthony Back, University of Washington
    Anthony Back, MD, is Professor of Medicine at the University of Washington, Seattle, Washington. He is also Director of the Program in Cancer Communication at the Seattle Cancer Care Alliance and Fred Hutchinson Cancer Research Center, Seattle, Washington.

    Robert Arnold, University of Pittsburgh
    Robert Arnold, MD, is Leo H. Criep Professor and Director of the Institute for Doctor-Patient Communication at the University of Pittsburgh, Pittsburgh, Pennsylvania. He is currently President of the American Academy of Hospice and Palliative Medicine.

    James Tulsky, Duke University, North Carolina
    James Tulsky, MD, is Professor and Director of the Center for Palliative Care at Duke University, Durham, North Carolina.

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