What motivates public employees to work hard? This Element systematically reviews answers from public administration research. The authors locate this research in a novel two-dimensional typology, which shows that public employees can be motivated for other- and self-interested reasons and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons. Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one's organization (organizational commitment) and oneself (financial incentives). Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues. Supplementary material for this Element is available online.
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- Date Published: May 2019
- format: Paperback
- isbn: 9781108459235
- dimensions: 150 x 230 x 5 mm
- weight: 0.15kg
- contains: 6 b/w illus.
- availability: Available
Table of Contents
1. Motivation as the holy grail of public management
2. Work motivation in the public sector – a typology
3. Lessons from public administration research about work motivators in the public sector
4. The art of motivating public employees in practice – lessons from and for public administration research.
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