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Duty of Care in the Human Services
Mishaps, Misdeeds and the Law

  • Date Published: October 2009
  • availability: Available
  • format: Paperback
  • isbn: 9780521720243


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About the Authors
  • The human services are established to support the most vulnerable and marginalised people in our society. Yet media and other reports frequently highlight a disturbing picture of industry failures, malpractice and abuse. This book addresses the response of legal and quasi-legal bodies to human service failures. It outlines those areas of law which are most likely to be activated by human service shortcomings, and those aspects of direct human service delivery which are most likely to attract legal attention. Essential reading for those studying or working in human services and social work, this book is designed to alert people to the legal risks arising as a result of inadequate human service delivery.

    • Describes actual Australian cases involving human service organisations and workers
    • Outlines the law relevant to unsatisfactory service delivery
    • Canvasses legal risk considerations for services and practitioners
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    Product details

    • Date Published: October 2009
    • format: Paperback
    • isbn: 9780521720243
    • length: 334 pages
    • dimensions: 234 x 156 x 18 mm
    • weight: 0.47kg
    • availability: Available
  • Table of Contents

    Author's note
    Part I. Positioning and Mapping the Territory of Human Service Mishaps and Misdeeds:
    1. The shadow world
    2. Ideals, actors and actions
    Part II. Mishaps and Misdeeds Through a Law Lens:
    3. Public law of general application
    4. Public law of particular relevance to the human services
    5. Private law and suits
    6. Private law - negligence
    7. Private law - other torts and civil actions
    8. Legal processes, quasi and indirect legal scrutiny
    Part III. Mishaps and Misdeeds Through a Human Service Lens:
    9. Service delivery - screening, assessment and planning
    10. Service delivery - implementation and closure
    11. Information and records management
    12. Relationships, rifts and reactions
    Part IV. Mishaps and Misdeeds Through a Unified Lens:
    13. The consequences lottery
    14. Coda
    Appendix A. Finding the law and cases

  • Author

    Rosemary Kennedy, University of South Australia
    Rosemary Kennedy is Senior Lecturer in the School of Social Work and Social Policy, University of South Australia.

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